Developing solutions for the travel industry

Travel Agents

mistakes travel agents make and how to avoid them

5 Mistakes travel agents make and how to avoid them

The first step to become a better travel agent is to understand what you are doing wrong and how you can avoid making mistakes that affect your business. Check if you're avoiding the 5 mistakes on this list!

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Referrals and User-Generated Content

Referrals and User-Generated Content: the power of these tools in travel

Understand how travel agents can provide their travelers not only with trips but also with culturally enriching experiences, with the help of referrals and user-generated content (UGC).

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corporate travel planners

Corporate Travel Planners: who are they and how can they help you?

A corporate travel planner can help you maintain your growing business’ needs in many ways.

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what successful travel agents are doing everyday

What successful Travel Agents are doing everyday

Find out what successful travel agents are doing everyday to improve their business lives and how you can improve yours.

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Millennials: the soul searching travel generation

Millennials: the Soul-Searching Travelers Generation

Millennials want a culturally rich experience that they feel will give them something authentic, something not every tourist does, and eschew typical out of the box tour packages.

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How Travel Agents win over Self Booking Tools

Travel agents beat self-booking tools in a number of instances from personal experience to customer satisfaction.

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Why Millennials are the most likely to hire this person…

Why Millennials are the most likely to hire this person

http://tma.tts.comDid you think it was a personal trainer or a live in chef? Actually it's one of the best open secrets: millennials are the most likely generation to hire… 

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Ten Ways Travelers Can Benefit From a Travel Agency’s Services

Ten Ways Travelers can benefit from a Travel Agency’s Services

Travel agents can help travelers get the most out of their vacation, booking them for unique opportunities on a complete trip and allowing travelers to get a fuller experience as a result. 

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How Travel Agents Deal with Crisis Situations

Travel agents deal with crisis situations thanks to the training and skills they receive, and they can be your superheroes rushing to your rescue. 

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Where Will Travel Agencies Stand in 2016?

It’s an exciting time in travel with ever evolving technology giving travellers and travel agents new opportunities to explore. Learn more about the upcoming opportunities for travel agents!

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TTS Top 5 Blog Posts of 2015

This year we shine light on the content that many of you, our readers, found valuable.

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Why Word of Mouth Referrals Are Important To A Travel Agents Business

Why Word of Mouth Referrals Are Important To A Travel Agents Business

Travel agencies have relied upon word of mouth to increase business for decades. As with practically any other form of business, travel agents find that by offering a superior level of service to their clients, they are able to attract more referrals based solely on the fact that said clients recommend the services that they offer to a friend.

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Using a traditional travel agent for your next holiday

Using a traditional travel agent or an OTA for your next holiday?

Whether is a traditional travel agent or an OTA, how you book your travel arrangements is often going to depend on the type of traveller you are. So which one should you choose? 

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software for travel agencies

Should Travel Agencies Develop Their Software Solutions?

There are two directions an agency can go, either develop the software on its own, or purchase software from a third party. But which of those two options makes the most sense?

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The Increasing Use of GDSs for Hotel Reservations

Global Distribution Systems (GDS) have been gaining in popularity recently, and a lot of that is due to one reason – hotel reservations. Learn more about it...

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Download this free white paper for travel agents!

We are very proud to have just published our first new white paper dedicated to travel agents. Download your free copy now!

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Travel agents are more and more in demand

Helping to boost the need for travel agencies is a rise in travel overall. Read more about it in the full article!

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A Way to Optimize Business for Consolidators

The consolidation business has grown rapidly in the last few years thanks to the internet and people getting more savvy about trying to find their own best fares. Read more about it!

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Travel User-Generated Content - An Advertising Opportunity for Travel Agents

One of the main ways a travel agent can utilise social media and UGC is by letting your customers post pictures to your site as they travel. Read more about it!

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The Impact of the Sharing Economy on Modern Travel

The trade-off is speed and convenience versus reliability and trust. Read more about it!

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Starting a Travel Agency Business

Starting a Travel Agency Business

We won’t delve into the role of a travel agent, for you already know that. Today, we help you answer some of the questions related to starting a travel agency business.

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Travel agents technology comes to rescue on vacation

Travel agents come across all sorts of emergencies on a day-to-day basis, and any good agent also understands the importance of client servicing and personal interaction with clients.

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Easy-to-Integrate with Near No-Cost Embedded Solution on Your Website

Technology has become a way of life for most of us in the modern world. It is quite impossible to fathom life without technology and it has certainly had a far-reaching effect on each and every aspect of our lives. 

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Enjoy your vacation with these mobile apps

Thinking about your next vacation? 
Take these mobile apps with you and enjoy your well-deserved rest.

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How to Be a Travel Agent in 12 Steps

How to Be a Travel Agent in 11 Steps

Are you eager to join the travel agents league? Let us take you through some of the steps of how to become a travel agent! 

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I can't imagine how I ever managed without this app!

Contributing to its customers’ happiness is the supreme reward a company can get.

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The Best Travel Search Engine for Small Travel Agencies

Let’s look at some of the qualities of a simple but “best” travel search engine for your small travel agency!

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Millennial Traveller is the Travel Agent’s New Favorite Type of Client

It might come across as counterintuitive, but millennials are the most likely to use travel agents. To keep up with the ever-increasing demand generated by millennials, travel agents need to ensure that they have access to the right tools and solutions.

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How a Day in a Travel Agent’s Life Looks Like

Nowadays, being a travel agent is all about being available. There are solutions that allow travel agents to work outside their office with familiar online environments. Find out more!

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How a client’s feedback on Travelport Mobile Agent lifted our spirits

This client’s feedback on Travelport Mobile Agent lifted our spirits

Now and then we reach to our travel agents who are keen on using the Travelport Mobile Agent application. This customer's testimonial is one of a kind!

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Cloud Computing Becomes Crucial for Travel Agencies

Cloud Computing Becomes Crucial for Travel Agencies

Cloud computing has transformed the travel industry as a whole. It doesn't just improve the effectiveness of assets and uptime, but also boosts employee productivity. It is a must for any travel agency!

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FREE WEBINAR: Increase your mobility with Travelport Mobile Agent & TTS Web Agent

Learn more about how Travelport Mobile Agent can give you access to your most important working tool -  your GDS cryptic terminal, anytime, anywhere. 

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Travelport Mobile Agent helps during Nepal's earthquake victim rescue

During a travel disaster, calling a travel agent for assistance is like calling 911, since by having the right technology to respond fast to customer’s needs makes the travel agent essential.

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This Technology for Travel Agents Never Gets Old

Learn more about the app that has given the travel agents the possibility to work anytime, anywhere!

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Your Travel Agent Story to Share with The World

Are you a travel agent and have a funny, absurd, crazy or learning-lesson story that you want to share with the world? Send it to us!

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Tips for Travel Agents to Handle Conflicting Tasks

The travel industry has excellent technologies that can help agents more effectively manage their tasks and time. Find out which they are!

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Travel Agents Need to Get Tech Savvy

It is no longer enough for travel agencies to have a physical presence. They must now look at conquering the world of online travel and divert energies and resources in building up their online presence. 

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Travel Agents, Work Less by Working Mobile!

Modern technology makes it possible for busy travel agents like you to work effectively at the office or when you must step away from your desk at different times of the day. 

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Personalized Advice for Great Travel Agents

One of the main things that the modern day traveler expects from travel agents is that the travel agent should always act as a travel advisor and not merely an agent.

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Five Reasons to Become a Home-Based Travel Agent Today

Here are five good reasons to move to your home-based office!

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What Travel Agents Should Look After in 2015

What’s trending in travel in 2015, and how will it impact travel agents and the travel industry?

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Travel Agents, Understand Your Travellers’ Behaviour!

Find out what travel agents need to know about today’s travellers!

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Why And How Travel Agents Should Use Social Media

Why And How Travel Agents Should Use Social Media

The travel industry depends a lot on the word of mouth. Social media simply gives people a platform to voice their opinion and listen to others just like them from all over the world. 

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non-iata travel agents

How Non-IATA Travel Agents Operate

As the name suggests, non-IATA travel agents are agents who are not accredited with the International Air Transport Association (IATA).

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The Profile Of A Mobile Traveller

Due to the ever changing technology, mobility now refers to people being completely mobile with a number of paradigms that help them to stay mobile. 

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How Travel Agents Can Enter the Youth Market?

The travel young market has undergone tremendous changes and these distinctive impacts hold a much broader relevance in the travel and tourism industry and for travel agents as well.

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How Technology Is Changing the Role of Travel Agents

Travel agents, ignore technology and its impact on travel agencies at your peril. Technology is constantly altering the tools you use, how you use those tools, how you communicate with clients, and how clients do (or don’t) rely on you for their travel needs.

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Why It Is Important for Travel Agents to Specialize

Becoming a niche travel agent requires some careful exploration and planning. Today’s savvy travel agent assesses his or her own area of “travel agent expertise”, the various specialty niche markets already being served, and the potential viability of creating an entirely new niche. 

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E-Commerce for Small and Medium Travel Agencies

E-Commerce for Small and Medium Travel Agencies

Small and medium tourism enterprises face many of the same challenges as do large tourism enterprises – how to use e-commerce to their best advantage.

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(Video) New Online Booking Solution for Travel Agents

We're super excited that the long-awaited online booking solution TTS WeBook is now out! 

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How to Keep Your Customers Happy? A To-Do List for Travel Agents

If you’re really looking to make your customers love your travel agency, you need to provide them with the right kind of service. Before you understand exactly how to do that, you need to realize that there are millions of travel agents all over the world offering just about the same thing as you.

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The Role of Travel Agents for Business Travelers

With the priorities of business travel constantly changing, there are a number of travel agents across the globe that have managed to cater to the changed requirements and offer the corporate travel industry with something different. 

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The Tools You Need to Be a Modern Home-based Travel Agent

The Tools You Need to Be a Modern Home-based Travel Agent

You are an entrepreneur-in-the-making and you have chosen to become a home-based travel agent. Since you are new to the travel industry, you might wonder what tools a modern travel agent needs to be successful. 

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Travel Agents, You Need to Check Out These Apps!

Once upon a time, the typical travel agent’s work day was structured around the traditional office-based 9 to 5 paradigm. Agents’ customer service tools were limited and time consuming.  

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The Costs of Booking Trips with Travel Agents vs. Independently

There are a number of ways to book a trip. You could visit the airline’s website and search for deals or use your accumulated frequent flyer miles. Or, you could visit one of the many online travel sites that offer flights or combinations of flights with hotels and rental cars. Then again, you can also book your trip with a travel agent.

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To IATA or Not to IATA – That Is The Question

For many years, the absolute industry standard was for travel agents and other travel companies to belong to the IATA – the International Air Transport Association. 

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Must-Have Technologies To Improve Travel Agencies' Bottom Line

These are beneficial solutions for all travel agents around the globe and if you still have not paid eyes on it, it’s high time you have a look.

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Do Travel Agents Need Mobile Solutions?

Modern day technology has evolved at a frightening pace and the world has been constantly adapting to this ever-changing technology. 

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Why Travel Agents Need to be Mobile

Congratulations! You worked with other agencies for years, built your skills, industry knowledge, and connections to exceptionally high levels. Now, you are your own agency – and your only employee. You are a travel professional.

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What Travelers Expect from Travel Agents

What travelers want from travel agents is old-fashioned service – except that there’s nothing old-fashioned about today’s travel agents. 

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The Travel Agent’s Survival Guide

Travel professionals who wish to survive this industry challenge must utilize every resource available to them to provide the most advanced and creative services to their clients.

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The Impact of Technology on Travel Agencies

Technology can improve everything we do, or make it much, much harder. It can be the travel agent’s best friend, or make things ridiculously frustrating. 

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A Song Written For All Travel Agents Around The World

Travel Agents have shared with us amazing situations where they were “saved” by Travelport Mobile Agent. We love those stories so much, we decided to write a song about it.

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The Story Behind Travelport Mobile Agent

Many people ask us how TTS came up with the idea of Travelport Mobile Agent. The person behind the concept, Rui Figueiredo, COO at TTS, reveals the whole story.

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The Best Tool to Maximize the Airline Consolidation Business

The Best Tool to Maximize the Airline Consolidation Business

The airline consolidation is often referred to as the business in which IATA travel agents can issue tickets for the non-IATA travel agents.

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why you should use a travel agent

Why You Should Use a Travel Agent

There are many good reasons why you should use a travel agent but the bottom line is: they know more than you do and are better connected than you.

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