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Respond instantly to
your clients!
24/7 personalized service
anytime, anywhere
available for
Windows Phone

Overview

All Travelport cores

One single app, the same functionality for all Travelport GDS systems, Apollo, Galileo and Worldspan.

All major mobile OS

Available for iOS platform, iPhone, iPad, iPod Touch, for Android and Windows Phone, supporting more than 10,000 devices.

Access to TTS Web Agent

All Travelport Mobile Agent users can have access to TTS Web Agent, the web-based GDS access that works on Windows, Apple Macintosh and Linux.

Increases proximity

It allows travel agents to offer something that self booking tools don't - the security of a familiar face and voice.

Improves your service level

By providing access to Travel Agents' most important working tool on mobile environment, it enables your agency to help its clients in real time, in the moment they need.

Promotes differentiation

Travelport Mobile Agent is the only solution offering access to the GDS on smartphones being the only application that really offers full mobility to Travel Agents.

Increases retention

By enabling a real 24/7 service, it promotes a stronger relation between your travel agency and its clients which will result on higher rates of client loyalty & retention.

Enhances productivity

It offers work environment access anytime, anywhere while releasing travel agents from being stuck to their desktop.

Increases value

It maximizes business opportunities since allows travel agents to service customers anytime.

GENERAL | Full GDS mobility
All Travelport GDS

Supports full integration with Apollo, Galileo and Worldspan GDS.

Smartphones & tablets

Designed to fit perfectly on smartphones and tablets.

iOS, Android and Windows Phone
New

Supports iOS, Android and Windows Phone devices.

What's new: Windows Phone

Intuitive Experience

Intuitive experience that maximizes touch interaction to provide travel agents with an easy and fast mobile work environment.
What's new: New design that improves touch interaction

GDS Credentials

Travel agents use their own GDS credentials to login at Travelport Mobile Agent (SON/BSI and PCC/SID). No need to remember additional login credentials.

TERMINAL | Working fast
Supports GDS commands

Supports all GDS Core commands allowing travel agents to have full access to GDS content and operations on mobile devices.

Fast GDS response

Quick GDS response to command entries offers travel agents a fast work environment.
What's new: GDS response to command entries are much faster.

Enhanced GDS responses*

Brings enhanced GDS responses that allow agents to perform actions and access related information without leaving the screen and just by touching on screen links.

Rich Content & Branding

Integration of Rich Content & Branding which is accessed via Fare Shopping results. This additional price information allows:

  • quick access to the benefits and restrictions of each price;
  • easy access to other fares available for a flight combination;
  • access to additional airline content like photos and services.
Quick keys

12 Quick Keys, 11 customizable, offer travel agents the ability to have their most important characters at hand.

Continuity

It allows users to change devices and pick up where they left off, meaning that users can start a reservation at Travelport Mobile Agent in their smartphone and finish it on their laptop with TTS Web Agent, without having to EndTransact before changing devices.

Double window

Travel agents can access and view two terminal windows at the same time.

Supports masks

Masks are built directly in the terminal by adding fields on the terminal window, allowing travels agents to fill in the relevant data and submit it back to the GDS host.

Linked commands

To improve the interaction with the GDS in the mobile environment, Travelport Mobile Agent offers linked commands, allowing the travel agent to touch on screen commands to execute them instead of having to write them. E.g. when we display a PNR with a previously created FF, if the travel agent wants to check the fare, instead of typing *FF, he just needs to touch the link on the screen to get it immediately executed.

Advanced Pkeys

It speeds up travel agents work, by allowing travel agents to store and execute GDS commands without having to type the full command. It supports PKeys creation, edition and deletion. It can be used to store simple and complex entries. Complex PKeys (Programmable Keys) are handled with variables and when this type of PKeys are executed Travelport Mobile Agent will prompt the user for the variable values and execute the final command based on the user’s input.
As an example, let's say we want to store the availability command to search flights between London and New York on a PKey. We can define the PKey as "A %DATE% LON NYC". By defining "DATE” as a variable, when the PKey is executed Travelport Mobile Agent will ask for the DATE.

Cloud Pkeys

PKeys are stored in the cloud meaning that when a travel agent creates, edits or removes PKeys in Travelport Mobile Agent or TTS Web Agent those actions will be available in both applications in all devices.

Cloud History

History lists the latest commands used by the travel agent either in in Travelport Mobile Agent or TTS Web Agent, allowing him to execute them again without typing.

Cloud My PNRs

My PNRs keeps at hand the latest PNRs created/opened/changed by the travel agent either in Travelport Mobile Agent or TTS Web Agent. For better insight, the list shows the PNR code and the passenger’s name.

Queues

Area where all queues containing PNRs are displayed. The list shows the Queue Number and the total number of PNRs in the queue. When the user touches one of the queues, the app shows the list of PNRs (PNR Code & Passenger Name), allowing the Travel Agent to access one specific PNR without having to loop through the queue.

Window History

This feature allows the user to browse through previous screens. When the user chooses a previous screen he will be able to view its content and select text to copy/paste.

ViewTrip integration

Allows travel agents to open the ViewTrip page of a PNR. If a PNR is active, the app will open immediately the ViewTrip link correspondent to the PNR opened, otherwise it will open the latest PNR that has been accessed.

Full eNett Vans integration

Integration with eNett VANs.

Supports Move up & down

The app offers touch interactive elements to execute move up and move down commands.

Scroll up & down

Users can swipe up and down to scroll.

Content selection

Supports content selection through long touch.

Copy to clipboard

Terminal selected content can be copied to the clipboard to be sent by email or to a printer.

Email content

Users can easily email the terminal screen content or all available content. All available content means that if there are more pages available on the host, all content will be emailed.

Supports airprinter (iOS)

If your device is connected with a printer that supports the AirPrinter protocol, users can print directly from Travelport Mobile Agent. This feature is only available for iOS devices.
When printing, the user has two options, print the full terminal screen content or print all available content. All available content means that if there are more pages available on the host, all content will be printed.
AirPrinter option may not be available on devices with older iOS versions.

Keyboard Support

By turning on “Keep keyboard open” option, the virtual keyboard will always be open, allowing the user to type commands continuously without having to touch the input command box.
This feature is perfect for external keyboards users, since it allows the removal of the screen virtual keyboard and the use of the physical keyboard to type all commands without having to touch the screen.

Pinch to zoom

Supports pinch to zoom interaction to improve accessibility to content and enhance content visibility for visually impaired users.

Adaptable orientation

The application adapts to the device orientation allowing users to use the devices in portrait or landscape orientation.

SETTINGS | Customizable environment
Store SON/BSI & PCC/SID

The application lets users store their SON/BSI and PCC/SID. This way, users can login faster but continue to keep their password mandatory for login.

Enhanced Results

Enhanced results can be turned on or off allowing users to choose between a richer terminal or the standard one.

Auto execute history commands

This option allows users to choose the behavior that history commands execution will have: auto executable on touch or copied to the input command box.

“Keep keyboard open” feature

This option allows users to activate/deactivate the keyboard open feature.

Font size

Users can adjust different font sizes for portrait and landscape orientation.

Customizable Quick keys

To improve the interaction with the terminal, there are 12 quick keys available, 11 customizable. Users can add the keyboard characters they wish to the customizable quick keys.

News providers management

Users can activate/deactivated on the application specific news providers.

Cloud settings

Settings like Enhanced results, Auto-execute history, Quick keys and News providers are stored in the cloud allowing synchronization between devices with Travelport Mobile Agent and TTS Web Agent.

NEWS | What’s on travel industry
Travel industry news feed

Offers a news feed from the most relevant travel industry online magazines and from TTS so travel agents can easily access a news center about their industry.

Unrestricted access

News access does not require login. Travel agents can access travel industry even if they are not connected to the GDS.

SOCIAL | Staying connected
TTS social channels

Access to TTS social media channels.

Additional content

Travelport Mobile Agent includes content about TTS, Travelport and TTS Products.

* Enhanced GDS responses may differ depending on the GDS

Products testimonials

Testimonials

Jill Catling, Corporate Director @ BM Travel

Dealing with top VIP clients is a 24/7 job and prior to having Travelport Mobile Agent assistance, I would often be caught out with access only to email when away from my desk. Now I can take my Ipad with me wherever I go and using phone access and Travelport Mobile Agent, I can assist with urgent bookings, changes and information almost anywhere and anytime. I am an instant huge fan!

Jill Catling |
Corporate Director @ BM Travel

titulo app

Get full mobility, download it now!

What's in it for you?

Increases proximity

It allows travel agents to offer something that self booking tools don't - the security of a familiar face and voice.

Improves your service level

By providing access to Travel Agents' most important working tool on mobile environment, it enables your agency to help its clients in real time, in the moment they need.

Promotes differentiation

Travelport Mobile Agent is the only solution offering access to the GDS on smartphones being the only application that really offers full mobility to Travel Agents.

Increases retention

By enabling a real 24/7 service, it promotes a stronger relation between your travel agency and its clients which will result on higher rates of client loyalty & retention.

Enhances productivity

It offers work environment access anytime, anywhere while releasing travel agents from being stuck to their desktop.

Increases value

It maximizes business opportunities since allows travel agents to service customers anytime.

Information request

If you would like additional information or request a demo just let us know below.

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TTS Web Agent add-on is a solution that brings web-based GDS access to the big screens environment, offering the same level of features of Travelport Mobile Agent to Windows, Apple Macintosh and Linux desktop and laptops. No installation needed.