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How to improve customer service to empower your clients

Improve customer service to empower your clients - Checklist

Improving customer service is a never-ending challenge. Here is a checklist of things you - as a travel agent - should be paying close attention.

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how to make an emotional connection in the travel industry

How to make an emotional connection with Travelers

Emotional marketing in the travel industry is designed to inspire travelers. There are several techniques you can put in action in your travel agency, check them here.

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mistakes travel agents make and how to avoid them

5 Mistakes travel agents make and how to avoid them

The first step to becoming a better travel agent is to understand what you are doing wrong and how you can avoid making mistakes that affect your business. Check if you're avoiding the 5 mistakes on this list!

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Product updates

smartpoint plugin

Smartpoint Plugin for TTS Consolidator

Smartpoint Plugin allows consolidators’ sub-agencies to issue tickets directly in Travelport Smartpoint via TTS Consolidator.

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Travelport Mobile Agent for Windows Phone

Travelport Mobile Agent is now accessible through your Windows Phone

We have great news for all Windows Phone users: we’ve just released Travelport Mobile Agent (TMA) for Windows Phone devices. 

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You can now log in to TTS Consolidator with your username and password

Login credentials are now username and password so that users can have the same email paired to their TTS Consolidator's profile.

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Travel Technology

update New Distribution Capability program

An update on the New Distribution Capability (NDC) Program

As from 2016, IATA has been updating its Global Distribution System with New Distribution Capability. What impact is it having in the industry and how is the travel community accepting it?

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technology role in the ressurgence of travel loyalty programs

Technology role in the resurgence of travel loyalty programs

Why did travel loyalty programs had to reinvent themselves over the last decade and what was the role of technology in this transformation?

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why mobility is a must have in a travel agent life

Why Mobility is a Must-Have in a Travel Agent’s Life

To be a successful travel agent in the 21st century you need to be mobile: it's an advantage you can grasp easily over your competitors and set yourself apart with minimal effort and maximum gain.

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Corporate Travel

3 reasons why corporate travel is here to stay

3 Reasons why Corporate Travel is here to stay

Understand how cheap airfares, the sharing economy and the role of corporate travel planners have a critical impact in the corporate travel world.

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corporate travelers

Who are the business travelers and how do they behave?

Learn who are the business travelers of the 21st century and how they behave in a world where travel and technology are closely linked.

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how to improve your corporate travel policy compliance

How to Improve Your Corporate Travel Policy Compliance

Learn how you can improve your corporate travel policy compliance in order to improve employee satisfaction, waste less corporate time, ensure safer travel for employees, and save millions in corporate travel expenses.

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Travel Agents

How to improve customer service to empower your clients

Improve customer service to empower your clients - Checklist

Improving customer service is a never-ending challenge. Here is a checklist of things you - as a travel agent - should be paying close attention.

More
how to make an emotional connection in the travel industry

How to make an emotional connection with Travelers

Emotional marketing in the travel industry is designed to inspire travelers. There are several techniques you can put in action in your travel agency, check them here.

More
mistakes travel agents make and how to avoid them

5 Mistakes travel agents make and how to avoid them

The first step to becoming a better travel agent is to understand what you are doing wrong and how you can avoid making mistakes that affect your business. Check if you're avoiding the 5 mistakes on this list!

More

Travel Tech Trends

how to make an emotional connection in the travel industry

How to make an emotional connection with Travelers

Emotional marketing in the travel industry is designed to inspire travelers. There are several techniques you can put in action in your travel agency, check them here.

More
Big and upcoming travel trends of 2017

What are the big and upcoming travel trends of 2017?

Find out what will change in the travel industry and what trends should you keep an eye on in 2017.

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sustainable tourism impact in travel industry

How Sustainable Tourism is impacting the Travel Industry

Learn why sustainable tourism has been gaining more traction in the last years and why it is a valuable economic tool for the travel industry.

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