Travelport Mobile Agent 5.0: The Future of Travel Planning is Here

Travelport Mobile Agent 5.0: Reducing Routine Tasks to Let You Focus on What Matters Most

Travelport Mobile Agent (TMA) has been providing travel agents with mobility and flexibility for over 13 years. It provides agents full access to the GDS terminal, allowing them to access essential tools and make bookings from anywhere in the world. Whether you’re working from your office, home, or while traveling, TMA ensures you stay connected and productive. With TMA, you can handle bookings, check availability, and manage PNRs as easily as if you were at your desk—truly bringing mobility to the travel industry.

But we understand that the role of a travel agent goes far beyond managing bookings and handling logistical details. You are experts at curating unique travel experiences, building lasting client relationships, and finding solutions that no algorithm or automated system can match. But too often, routine tasks and administrative duties get in the way. That’s why we’re introducing Travelport Mobile Agent (TMA) 5.0, the most significant update in TMA’s history, bringing a host of powerful new features that are designed to help you manage key tasks more efficiently and serve your clients better. This update, free for all current TMA users, includes Refund Tracker, Send Quotes, Send Itineraries, City Guides, and Markups—tools that will give you more control, flexibility, and speed in your everyday operations

What’s New in TMA 5.0?

With the TMA 5.0 update, several new features are now part of your mobile toolkit. These new capabilities enable you to identify unused ticket segments, send personalized quotes and detailed itineraries, provide clients with city-specific travel information, and apply customizable markups—all within the app.

Let’s take a closer look at how each feature works.

Refund Tracker: Never Miss a Refund Opportunity

Unused flight tickets are a common issue, often resulting in lost revenue for both agencies and clients. Refund Tracker is designed to address this challenge by automatically scanning your ticketing system for unused segments and therefore, potential refunds. It promptly notifies you of potential revenue, eliminating the need for manual tracking and ensuring that no refund opportunity is overlooked. This tool saves you time and effort while maximizing your clients’ savings and your agency’s revenue recovery.

Key Benefits:

• Time-Saving: Automates the identification of unused tickets.
• Maximized Revenue: Ensures no refund opportunity is missed.
• Ease of Use: Effortlessly integrated into your TMA workflow.

Send Quotes: Personalization in Seconds

In the competitive travel industry, providing swift and personalized service is crucial. With Send Quotes, TMA 5.0 enables you to send customized quotes to your clients within seconds. You can include multiple trip options in a single email, ensuring a streamlined and efficient booking process. Additionally, this feature allows you to add markup directly, ensuring your agency’s profitability while providing clients with tailored options.

Key Benefits:

• Quick and Personalized: Send tailored quotes in seconds.
• Multiple Options: Include various trip options in one email.
• Markup Integration: Add markups directly to ensure profitability.

Send Itineraries: Deliver Comprehensive Travel Plans Instantly

Crafting detailed itineraries can be a time-intensive task. The Send Itineraries feature simplifies this process, allowing you to generate complete travel plans in just a few clicks. This feature includes all necessary trip information, such as check-in links, detailed city guides, and more. You can also incorporate custom markups, providing an efficient way to raise client satisfaction and increase agency revenue.

Key Benefits:

• Efficiency: Create and send detailed itineraries in seconds.
• Client Convenience: Include essential trip information like check-in links and city guides.
• Revenue Enhancement: Easily apply custom markups to itineraries.

City Guides: Enhance the Travel Experience

City Guides is an invaluable resource for travel agents looking to provide clients with comprehensive destination insights. Covering over 3.000 cities worldwide, this feature offers detailed information on local attractions, dining options, transportation, and more. By automatically including city guides with quotes and itineraries, you offer your clients a richer travel experience, helping them explore their destinations like locals.

Key Benefits:

• Comprehensive Information: Provides detailed insights into over 3.000 destinations.
• Client Value: Betters the travel experience with local knowledge.
• Seamless Integration: Automatically included with quotes and itineraries.

Markups: Control Your Pricing Strategy

Maximizing revenue is crucial for any travel agency. The Markups feature in TMA 5.0 gives you the flexibility to add customizable markups to prices when sending quotes and itineraries. Whether you prefer a percentage or a fixed amount, TMA calculates these markups for you, ensuring a straightforward pricing strategy. This feature enables you to boost your earnings while maintaining a competitive edge.

Key Benefits:

• Flexibility: Easily add customizable markups to prices.
• Automatic Calculations: TMA handles the calculations, ensuring accuracy.
• Revenue Growth: Optimize your pricing strategy to maximize profits.

How TMA 5.0 Simplifies Your Workflow

For over 13 years, Travelport Mobile Agent has been at the forefront of helping travel agents manage their work from anywhere. By adding these new features, TMA 5.0 provides you with even more tools to manage your tasks efficiently, no matter where you are. Whether you’re identifying refund opportunities, sending quotes or itineraries, or giving clients city-specific travel guides, TMA 5.0 makes it all possible from your mobile device.

Upgrading to TMA 5.0 is simple and comes at no additional cost for all current users. Once you update, you’ll have immediate access to these powerful new tools that will help you serve your clients better, save time, and keep your agency competitive.