WebAgent AI Assistant

Turn Travel Emails into Ready-to-Approve Work

WebAgent AI Assistant

WebAgent AI Assistant brings intelligent email handling directly into TTS WebAgent, helping travel agents understand requests faster, prepare replies quicker and move from email to quote, booking or follow-up with less manual work. Your customers keep sending emails. WebAgent AI Assistant helps turn them into action.

Work Faster Without Losing Control

WebAgent AI Assistant reads incoming travel-related emails, understands the request, summarizes the message and prepares the next step for the agent. Whether the customer is asking for a flight quote, hotel options, booking information, ticketing follow-up or cancellation, the assistant helps prepare the work while the travel agent stays fully in control. Nothing is sent automatically. Nothing is booked, ticketed or canceled without agent approval.

Agent approval step

Better Follow-Up on Every Request

WebAgent AI Assistant organizes travel-related emails into Travel Cases, keeping the history of each request connected. Quotes, replies, selected options, bookings, ticketing actions, cancellations, internal notes and customer follow-ups can stay linked in one place, helping agents understand the full context before taking action.

Travel Cases

Email, AI and Travel Operations in One Place

Stop switching between your inbox and your booking tools. With WebAgent AI Assistant, travel agents can manage email inside TTS WebAgent and use a contextual assistant panel that helps identify what the customer needs, extracts travel details and prepares the right response.

Email workflow inside TTS WebAgent

Smarter Quote Preparation

When a customer asks for a quote, WebAgent AI Assistant can identify the travel details, prepare the search and draft a customer-ready reply with relevant options. For air and hotel requests, the assistant helps reduce repetitive work and speeds up the proposal process, so agents can respond faster and focus on selling.

Quote preparation

Frequently Asked Questions

What is WebAgent AI Assistant?

WebAgent AI Assistant brings intelligent email handling directly into TTS WebAgent. It helps travel agents understand customer requests, prepare replies and move from email to quote, booking or follow-up with less manual work.

Does WebAgent AI Assistant send emails or make bookings automatically?

No. Nothing is sent, booked, ticketed or canceled without agent approval. The travel agent reviews the prepared work and remains fully in control.

What types of requests can WebAgent AI Assistant help with?

WebAgent AI Assistant can help with flight quotes, hotel options, booking information, ticketing follow-up, cancellations and other travel-related requests.

How does WebAgent AI Assistant support quote preparation?

It identifies key travel details, prepares the search and drafts a customer-ready reply with relevant air and hotel options.

How are requests and follow-ups organized?

Travel-related emails can be organized into Travel Cases, keeping quotes, replies, selected options, bookings, internal notes and customer follow-ups connected in one place.

Coming Soon