What are Agent Debit Memos (ADMs)?

“The airlines have toughened up their ticketing policies in a number of areas. These policies are designed frequently to make sure that revenue collected stays that way. With yield management more of a dark science, revenue management can be just as important.

Airlines have started to place increasing focus on the correct use of fares both contract and published. With fares being very complex and getting more so – the issue of a valid fare can become a very tricky thing to ensure.

The airlines have in recent time hired external parties to audit, verify or otherwise check the tickets issued. In times gone by this was done on a manual process called a ticket lift usually on a small dipstick sample size approach.

With almost everyone now on electronic tickets, the ability of an airline to electronically check the ticket and then reject it becomes a lot easier.

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Is there a solution to this problem? Actually, there is – it is the creation of a Trusted Fare.“

TTS’ Take: TTS Consolidator - the software solution that allows Non-IATA travel agencies to search flights and issue tickets with full credit control and autonomy - guarantees fares issuance, which means that it provides a ticketing system that only issues trusted fares, eliminating the risk of fare manipulation that can lead to unwanted ADMs. Go to https://consolidator.tts.com/ to read more about the features it provides!

Source:

Understanding airline Agent Debit Memos and introducing Trusted Fares