press releases
NIATA™ 2.0 is On Its Way
The NIATA™ 2.0 will take the business to new dimensions.
Agent Suite — the platform, the servicing toolset and the AI layer, in one product
Explore Agent Suite- TTS WebAgentThe booking platformBrowser desktop, its own mobile app and Travelport Mobile Agent, with AI Multi-Content Search, low cost and NDC content.
- Travelport Mobile AgentIncluded in TTS WebAgentThe GDS cryptic terminal on iOS and Android — part of the platform, not a separate tool.
- Refund TrackerRevenue recoveryAutomatically recover money from partially unused tickets — no manual searching.
- Automated ExchangesNewTicket changesReissue and exchange tickets faster, with less room for error.
- Send Quotes & ItinerariesClient communicationBranded quotes and itineraries in seconds, with markups built in.
- City GuidesAdded value · Free3,000+ destination guides, shareable by city code.
- WebAgent AI AssistantSuite onlyThe AI layerTurns travel emails into ready to approve work — the agent always signs off.
Corporate Suite — self-booking your corporate clients control
Explore Corporate Suite- TTS CorporateSelf-booking · OBTCorporate self-booking with travel-policy compliance built in — now with NDC content.
- AI AgentSoonPowered by HidealyOne operational layer for the whole journey — email, WhatsApp, web chat and voice, in 200+ languages. Distinct from the WebAgent Assistant.
- Smartpoint PluginSoonGDS pluginCarries each client’s travel policy into Travelport Smartpoint, so manual GDS bookings follow the same rules.
- WebAgent for CorporateSoonPolicy checkWebAgent with corporate policy — flags in-policy vs out-of-policy options at search, per traveller.